What is your return policy?

- If the item is defective or incorrect, we will accept an exchange within 14 days of the delivery date. Please email support@fashionsheaven.com for exchanges and include "Exchange" and your order number in the subject line. Otherwise *ALL Sales Final*

How often do you release new products and styles?

- We release new products and styles almost weekly! Follow us on social media to stay updated!

Do you ship worldwide?

- YES, we ship worldwide for Fees May very depending on the items. 

How long will it take to receive my order?

TO	FREE SHIPPING
USA	15-25 days
Canada	19-45 days
International	25-50 days

Please note: Quality does take time! These shipping time frames are guided estimations and are NOT guarantees. Please do not contact us asking where your package is if the above business days have not passed since you placed your order.

Where is your company located?

- Our Items are manufactured and shipped from Asia.

How long will it take to receive my order?

- Once you place your order, there will be a 3-7 day processing period followed by a 13-20 day shipping period for US customers. In total, it can take anywhere from 2-3 weeks to receive your items. Shipment Times vary per order and destination.

May I get a tracking number?

- Yes of course! Most orders include a tracking number if you are not from a remote destination. Sometimes Free Shipping items may not be provided tracking Numbers. 

I ordered multiple items, will everything arrive together?

- Most likely not. Each of our products is made-to-order, and some items can take longer to make than others after your order is placed. Because of this, we ship out each item as soon as it is complete rather than waiting for the other item(s) in the order to be ready. This saves a lot of space in our warehouse by not having packages everywhere waiting to be shipped and ensures the quickest delivery times possible for each product.

Will you email me when my order is shipped out?

- Of course! You will get a confirmation email after you have placed your order, and another when your order is dispatched. If you do not get any emails, please double check you entered the correct email address!

How can I pay?

- We currently accept both PayPal and credit card payments! You do not need a PayPal account to pay.

Do you have sizing charts?

- Yes! Sizes may vary by a few cm. Most items have their own Size charts in the listings please refer it before ordering.

Check in the description for each product, if any questions, email support@fashionsheaven.com